Panasonic has advanced its massage chair product line with the Real Pro Ultra Series. The Real Pro Ultra series uses a technology platform concept. Low and high end models share the same technologies. This scalable technology permeates the Real Pro Ultra line. We will look at the EP 30004 model which is second in the series.

One of the first and most important items you need to find out is the warranty coverage. The warranty is your long term protection against problems down the road. Although Panasonic is a household name, it doesn’t mean it has the greatest warranty coverage. So beware, that you need to check and find out what the company’s warranty coverage is for the massage chair you are looking to get.

The Panasonic warranty coverage is the following for the EP 30004 massage chair recliner: 3 years parts, 1 year labor, 1 year shipping on parts and 1 year in home technician specialist service. The 1 year in home service is generous, but they jip you on the 1 year labor. We would expect more from a name such as Panasonic. There are situations where you can get additional warranty coverage, so find out if you are interested in this model.

There are some outstanding new features incorporated into the Real Pro Ultra massage chair series. The EP 30004 has both a lower body stretch and a shoulder stretch. There is also a new massage technique called Junetsu. The Junetsu massage technique literally means ultra fine kneading in Japanese. The Junetsu massage technique uses small circular motions and a one second of thumb-like firm pressure. The effect of this massage is to reverberate through the muscle and penetrating to the surface of the bone.

The EP-30004 comes with an arsenal of massage therapies for your enjoyment. There are four pre-programs which are shiatsu, deep, Swedish and stretch. There is also a 5 minute Quick pre-program for which covers a variety of massage techniques and functions. You can use the some massages in manual massage mode for a total 8 possible manual massages. These include ultra knead (Junetsu), shiatsu, kneading, Swedish, stretch, tapping, rolling and grip. There are also 5 ways to target certain regions of your back including: neck, shoulder, middle, lower and full back.

One interesting feature of Panasonic massage chairs continued in the Real Pro Ultra series is the self-programming. You can memorize certain programs that were just performed by hitting the self program button. This means you can repeat that particular program on demand. This is great as your trouble spots shift in time. This allows you to target areas for recurring treatment. This is available for up to 4 users.

Now if we take a look at the lower body, we will see that Panasonic takes care of it with an air massage system. Air massage systems use airbags and compression style massage therapy. This is very effective to loosen tight muscles. Air bags provide great flexibility and can easily cover large muscles of the body effectively. The compression massage is very soothing and relieving as your muscles relax. There are also stretching capabilities which can elongate the shoulder and legs.

The chair design is fairly industrial looking, which is probably the most disappointing aspect of the massage recliner. The leg rest is extendable out another 5 inches, which is an important feature. The air massage for the hands and arm is concealed underneath the arm rest covers. These arm rest covers open to the side and the hands or arm can be placed inside. This is nice to conceal this apparatus within the armrest and not make it visible.

Overall, the Real Pro Ultra series has some excellent features over its prior series the Real Pro Elite. We like the direction that Panasonic is going with their massage chairs. We would like to see better warranty protection and better design aesthetics. However, the massage therapy is very effective and the chair is fairly well designed. This is definitely a shiatsu massage chair that is worth considering at the high end of the market.